This is an exciting opportunity to represent two of the most iconic automotive brands while delivering an exceptional customer experience in a fast-paced, premium environment.

As a Service Advisor, you will:

• Engage with customers to understand their needs and guide them through the sales process
• Present and demonstrate BMW & MINI vehicles, highlighting key features and benefits
• Manage the full sales cycle, from initial enquiry to vehicle handover
• Provide expert advice on vehicle specifications, finance options, and additional services
• Build and maintain strong customer relationships to encourage repeat business and referrals
• Achieve and exceed sales targets while ensuring a premium experience
• Stay up to date with product knowledge, market trends, and competitor offerings
• Collaborate with internal departments to ensure smooth service delivery

Your Profile

We are looking for someone who:

• Has previous experience in a sales role within the automotive or customer-facing industry
• Demonstrates a passion for customer service and relationship building
• Possesses strong communication, negotiation, and interpersonal skills
• Is organised, proactive, and solution-focused
• Holds a full, clean driving licence
• Has experience using Kerridge/Keyloop DMS (advantageous but not essential)
• Can reliably commute or relocate before starting

 

Hours: Monday to Friday (Weekend availability may be required)